Our Fox Programs are what set Fox Motors apart in West Michigan. Read about our Service Your Way program below!
Not on our watch! Your vehicle and your time are both extremely valuable, so we created a service experience that incorporates convenient tools to make your service visit faster and easier.
With Service Your Way, you can customize every step of the way! Schedule an appointment online, get text updates or receive updates by phone call, pay your bill online or in-person, and choose touch-less or assisted check-out. For more information on what you can expect step-by-step, see below!
STEP 1: SCHEDULE APPOINTMENT
Schedule your next service appointment with our online scheduler.
STEP 2: TEXT YOUR ADVISOR
We can provide updates and answer questions about your vehicle through texting, in addition to emails and phone calls. This helps us to connect with you in a way that works best for you and your schedule!
Please let your Service Advisor know upon check-in if you'd like to opt in for text updates.
STEP 3: APPROVE WORK
We believe it's important to be transparent and get approval for work on your vehicle. We also know you're busy and communication methods are not one-size-fits-all.
That's why we're happy to reach out via text, phone call, or email! You can also wait in our store and approve work in-person. Whatever is most convenient for you.
STEP 4: PAY ONLINE
To accelerate your service checkout and save time, we accept online and in-lane bill pay for all service work. It's fast, easy and secure.
We offer flexible payment plans on service and parts. Ask your Service Advisor for details!
We offer flexible payment plans on service and parts. Ask your Service Advisor for details!